Book Review - QBQ! The Question Behind the Question

Here's a little poll: How many sms mobile these questions have you heard? Better yet - how many of these questions have you heard yourself ask?

• Why does this customer expect so much?
• Why are our prices so high?
• When are we going to become more competitive?
• Who made the mistake?
• Why do we have to go through all this change?
• Why don't I get paid more?

If you're like most people, you've asked a few of these yourself broadband connection speed you've probably heard hotels langkawi all.Reasonable questions, right?But are they the right questions?
According to John G. Miller in his book, QBQ! hotels in kuala lumpur Question Behind the Question, these common questions contribute to blame, complaining, and procrastination.In fact, Miller believes that they actually put us in the role of the victim, waiting for someone else to do the right thing and make it all better. He calls them IQ's - Incorrect Questions - and suggests replacing them with QBQ's - Questions Behind the Questions.

The QBQ, says Miller, "...puts the power of personal accountability into daily action, with astonishing results: problems are solved, internal barriers come down, service improves, team-work thrives, and people adapt to change more quickly."

Miller offers three simple guidelines for asking better questions.He says that QBQ's:

1. begin with "What" or "How" (not "Why," "When," or "Who");
2. contain an "I" (not "they," "them," "we," or "you");
3. focus on action.

The question, "What can I do?" follows the guidelines perfectly.It begins with "What,", contains and "I," and focuses on action: "What can I do?"But, Miller cautions, don't let the apparent simplicity fool you.Asking the QBQ can have a powerful effect on our lives.

Look again at the questions in the list above.Read them aloud.How do they make you feel?There is a powerless quality to them, that of a victim waiting on something to change.Now let's see what happens when we look for the QBQ.Read these QBQ's aloud:

• How can I best meet this customer's needs?
• What unique values separate us from the competition?
• What can I do today to be more effective?
• How can we improve this process and reduce chances for errors?
• What opportunities exist for me in this changing environment? How can I prepare myself to take advantage of them?
• What can I do to advance my career and income?

By giving up the IQ's and asking the QBQ's, we move from victim to in control.We're not just waiting for something to happen; we're making things happen.

Try it for yourself.When you catch yourself asking an IQ, try turning it around into a QBQ.See if the shift in focus from helpless victim to powerful actor doesn't change your world. The power of personal accountability is ours to harness. The answers are in the questions.

John G. Miller's book, QBQ! The Question Behind the Question (G. P. Putnam's Sons, New York, ISBN 0-399-15233-4) is available at www.amazon.com.

Linda Davenport is a communications professional and freelance writer in Chattanooga, Tennessee. She specializes in positive articles for newsletters, magazines, and websites, and blogs her happy attitude at http://heartsongshymnal.blogspot.com. Contact Linda at mntngal@comcast.net to discuss your projects.

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Bonaire Diving Review

Bonaire is a small island located about 120 miles off comcast speed test coast comcast speed test Venezuela kuala lumpur kl the southern Caribbean. It is renowned for great diving. Everyone from satellite broadband to advanced best broadband deals will find something to their liking here. Although it rj11 rj11 cable endured an occasional hurricane in its history, it is generally considered to be out of the hurricane belt, which allows for great diving year round.

Bonaire is considered by many, including myself, to be one of the best diving destinations in the world. I actually visitedthree times within a period ofeighteen months because I enjoy it so much. There's something to be said for returning to places you are familiar and comfortable with. The people are warm. The system for accessing your tanks for shore diving is very user friendly. Nitrox was not an additional charge, as the dive shops felt it was important to encourage its use to protect its divers. It's also an island that's very easy to get around. Rent a truck at the airport, and off you go.

To date, I've gone diving with 'Buddy Dive' and 'Toucan Diving' dive shops. Both dive shops were very accommodating as far as staff goes. Toucan Diving had a 'one-up', however, as their dive boats are stored in a protected area. You're able to load your things and get your gear organized prior to leaving the dock in calm waters. The Buddy Dive boats were on a dock adjacent to open ocean, which was a nice view, but the boats were constantly slamming into the dock as divers were trying to board with heavy equipment. You have to get your gear ready on the way to, or at the dive site, because you just need to sit down and hang on as the boat bangs away while everyone else is loading. Another reason I favor Toucan Diving is one dive master in particular. His name is Jackson. He is ever enthusiastic about the sport despite doing it for years, and is always hotel melaka a point to show divers the cool things, like frog fish, and the air pocket at the 99' deep Hilma Hooker wreck. Of the two dive shops, Toucan diving has always been my preference.

Bonaire's marine creatures are plentiful. I started my first dive with a beautiful floating spotted eagle ray, and saw several more as the week progressed. There were also turtles on several dives. These will always be some of my favorites. Bonaire also has several dive sites where the seahorses tend to gather. These are definitely a creature you don't see often, but I've seen them on every trip to Bonaire. There were also several chances to see the frog fish, as well as many smaller creatures allowing for great macro photography. There were many more marine animals which deserve honorable mention, but too many to include them all here! Let's just say the diving here gets a definite thumbs up!!

Bonaire is well known for its shore diving, and I have tried that many times. Although the freedom of the shore diving is wonderful, the entries at many sites are still quite challenging as they are often rocky and slippery. Be sure to watch your fingers because there are little eels everywhere (and no gloves allowed as Bonaire is considered a marine sanctuary)! There are several shore diving sites I do favor such as "Oil Slick" because you can enter via platform ladder. We also like "Angel City" because that site has never disappointed me. The old coral is abit of a tricky entrance, but it's definitely worth it when you jump in and see all the squid that like to hang out here. I will always like the boat diving best because I like jumping right in to the water without the hazards of spraining an ankle on the way in (which happened to a friend of mine even before she made it into the water)! Also, if shore diving, make sure not to leave anything valuable in the car as I've heard of theft issues, but have never experienced them.

So, whether it's boat diving or shore diving that suits you, you'll find it in Bonaire.This quaint little islandallows for both a relaxed and rewarding dive experience. Call your travel agent, and pack your gear.Great diving in a tropical paradise awaits broadband suppliers There's no better formula for a great dive vacation.

Are you a new or seasoned SCUBA Diver looking for great deals on SCUBA Equipment? Check out our SCUBA Auction Store to find the lowest prices on Scuba Equipment.

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